Internet and TV in your student apartment

We are switching to Telia in autumn 2026

Work is currently underway to change the fibre network provider from Nätkraft Borås to Telia. The change will take place in stages during November and December, so different addresses will be connected on different dates.

You need to activate your broadband and TV service with Telia yourself. Activation opens around a week before the changeover at your address. You cannot activate your services until it is time for your building to switch.

See when the change will take place at your address

How to get started with internet and TV

To use your broadband and TV services, you first need to activate them with Telia.

1. Go to telia.se/aktivera.
2. Enter your address and select the services included in your tenancy.
3. Följ instruktionerna för att aktivera tjänsterna.

Once you have activated your services, you will receive login details from Telia and the equipment you need.

At telia.se/komigang, you’ll find instructions on how to connect the equipment and get started.

Would you like more services?

If you want faster broadband, more TV channels or streaming services, you can add these at an extra cost. You can do this when you activate your services or later via Mitt Telia.

When you move out

When you move, you need to contact Telia to cancel or transfer your services. This allows the next tenant to activate the services in their own name.

Contact Telia on 020-20 20 70 for help.

Do you need help?

Do you have questions about your broadband or Tv Start, or need help with installation? Contact Telia on 020-20 20 70.

Telia also offers a free installation visit if you need help getting started.

Don't have BankID? You can use a personal code from Telia instead. Read more at telia.se/id.

If you have any questions about the fibre network change itself, you can contact our Customer Centre on 033-44 20 00.