Accessibility statement

7 min read

Bostäder i Borås is behind this website. We want as many people as possible to be able to use it. Help us find shortcomings so we can put them right.

Middle-aged couple sitting on the sofa laughing and playing video games

Bostäder i Borås is behind this website. We want as many people as possible to be able to use it. This page describes how www.bostaderiboras.se meets the Act on the Accessibility of Digital Public Services, any known accessibility problems and how you can report shortcomings to us so that we can put them right.

How accessible is the website?

We are aware that parts of the website are not fully accessible. As our website has only recently launched, accessibility testing will be carried out in the production environment. All testing to ensure accessibility will be completed and documented by 15 May at the latest.

What can you do if you cannot use parts of the website?

If you need content that is not accessible to you, but that falls outside the scope of the act as described below, you can contact us at tillganglighet@bostaderiboras.se.

Report accessibility shortcomings on the website

We are always working to improve the accessibility of the website. If you find problems that are not described on this page, or if you think we do not meet the requirements of the act, tell us at tillganglighet@bostaderiboras.se so that we know the problem exists.

Supervision

The Agency for Digital Government, Digg, is responsible for supervising the Act on the Accessibility of Digital Public Services. You can report us to Digg if you think our digital service has accessibility shortcomings.

You can also report us to Digg if you think our assessment of what is unreasonably burdensome should be reviewed, if you think our accessibility statement has shortcomings, or if you think we have not handled your request for accessible content correctly.

Technical information about the accessibility of the website

This website is partly compliant with the Act on the Accessibility of Digital Public Services, because of the shortcomings described below.

Content that is not accessible

General shortcomings

The website includes external tools from third-party suppliers to provide various functions or content. Sometimes these tools have problems loading or starting up correctly. This can mean that functions do not work as intended or that content is not shown the way it should be. These difficulties can affect how usable and accessible the website is for users.

Some interactive parts of the website can be hard to spot or to tell apart from other content, which can confuse users with impaired vision or cognitive difficulties.

Some areas of the website lack clear headings that visually describe their purpose or content. Without clear headings it can be hard for users to find their way around the page, especially for those using a screen reader.

Form fields lack descriptive labels explaining what each field means, which can make it harder for users to fill in forms correctly and understand what information is expected.

Texts and pages on the website that are in English are not correctly coded to indicate that language, which can confuse users and disrupt language recognition in assistive technology such as screen readers.

Page introductions at the top of a page have text on background images that can be hard to read, especially for users with impaired vision, as the visibility of the text can depend on screen size and background image.

Modal dialogues lack correct focus handling, which makes it hard for users to navigate within the dialogue using the keyboard and to keep track of the context during the interaction. Focus is also not returned to the opening button after the dialogue is closed.

Some icons have graphics describing their function but no accompanying descriptive text, which can make it hard for users with impaired vision to understand what they mean.

Some images lack alternative text describing their content or purpose, which can make them inaccessible to users with impaired vision who rely on screen readers.

Some links on the website are unnecessarily long and contain superfluous information, which can confuse users and make it hard to navigate efficiently.

Some headings on the website are not correctly coded as headings in the HTML, which can make it hard to tell content apart and to structure the page for users with screen readers.

Some HTML elements with the same ID appear more than once on the website, which can lead to inconsistency and problems with the structure and function of the website.

The source code of the website does not validate against the W3C HTML5 standard, which can lead to errors in how the website is interpreted and rendered in different browsers and assistive technologies.

News and press releases

For users with screen readers it can be difficult to tell news items and press releases clearly apart on the website. That can cause confusion and make it hard to find and reach the content you want quickly, which reduces the user experience and accessibility for these users.

User settings

Users who use high contrast mode may find it hard to clearly make out the following elements on the website:

· Buttons
· Form fields
· Logo
· Links

The website lacks functionality that adapts to a visitor's dark mode setting on their device.

The website has minor problems taking account of a visitor's settings for text and line size.

The knowledge bank A to Z

After searching or filtering in the knowledge bank, there is no update indication or other feedback telling screen reader users that the content has been updated. This can cause confusion and uncertainty about the current status of the results.

When a search returns no results, there is no descriptive text telling the user that nothing was found. This can make it hard for users to understand why no content is shown and what they can do to adjust their search.

Search results on the website

The search results page has tabs with different options for filtering the content and showing which result set is active. This functionality can be problematic for users with screen readers and can make the filtering options hard to understand and navigate.

When you have searched on a "tag" from a news item or a content page, it can be hard to understand that an active search with a tag is running and how to remove the filtering. This can cause confusion and uncertainty for users trying to adjust or end their search.

Mina sidor / e-services

There is a time limit on the login session that cannot be extended. This means users risk being logged out automatically after a certain time with no way to extend their session. This can be particularly awkward for users who need longer to complete tasks on the website and can lead to an unintended interruption in their work.

The lack of a skip link for the side navigation under "Mina sidor" means the side menu is repeated on every page and is hard to skip past for visitors navigating by keyboard. This can make navigation repetitive and inefficient for users trying to reach the main content of the page quickly.

On the following pages and sections we fetch information from a third-party supplier, so these parts are outside our control when it comes to accessibility. We are in ongoing dialogue with third-party suppliers to do as much as we can to remove any accessibility problems.

· Available apartments (standard, senior and student)

· Available storage units

· Available vehicle spaces

· Bostadsbytet

The shortcomings identified above are due to be put right according to our plan, with the aim of making our website even more accessible for everyone.

How we tested the website

We have carried out a self-assessment (internal testing) of www.bostaderiboras.se

The most recent assessment was made on 15 May 2024.

The statement was last updated on 3 December 2024.