Who is responsible for what in your home?

In your apartment

Drains
You: Clean the floor drain and the water trap.
We: Flush the pipes and clear blockages you cannot shift yourself.

Electricity
You: Change fuses and test the residual current device.
We: Put right faults in fixed electrical installations, such as sockets and switches.

Windows and glass
You: Are responsible for damage that happens inside the apartment.
We: Are responsible for how the windows work and for damage from outside.

Lights and fittings
You: Change light bulbs and fluorescent tubes, and look after the blinds.

Ventilation
You: Keep the vents open and clean them when needed.
We: Make sure the ventilation works.

White goods that belong to the apartment
You: Clean and look after the white goods, for example by cleaning filters and strainers.
We: Repair the white goods when something breaks

White goods you have bought yourself
You: Are responsible for installation, maintenance, repairs and any damage.

Heating
You: Make sure furniture and curtains do not block the heat from the radiators.
We: Are responsible for keeping the heating system working and the apartment at the right temperature.

Shared spaces

Stairwells and access balconies
You: Keep these spaces clear of shoes, prams and other items.
We: Clean them and look after maintenance.

Laundry room
You: Follow the booking rules and clean up after yourself.
We: Maintain the machines and clean regularly.

Bin rooms and recycling
You: Sort your waste and put it in the right place.
We: Make sure you can sort your waste, and keep our waste stations clean and tidy.
Borås Energi och Miljö: Collect the waste.

Outdoor areas

Courtyards and shared spaces
We: Look after green spaces, playgrounds and footpaths.

Snow clearing
You: Clear your own parking space and, if you live in a terraced or semi-detached house, the areas you are responsible for looking after.
We: Clear snow from shared footpaths and parking areas.

Patio
You: Look after your patio and keep it in good condition.

If something breaks

Is something broken or not working as it should? Make a fault report in Boendeappen, and we will take it from there.

For urgent faults, such as a major water leak, call us on 033-44 20 00. In the event of fire or danger to life, always call 112.

Common questions

Who changes light bulbs?
You do it yourself in your apartment.

Who clears blocked drains?
Start by clearing it yourself. If that does not help, contact us.

What applies to a washing machine or dishwasher of my own?
You are responsible for installation and any damage.

Who clears the snow from my parking space?
You do it yourself if you rent the space.

Not sure what applies?

Make a fault report in Boendeappen, and we will make sure it reaches the right person straight away.