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Get help

Here you can read what to do when something is broken or when someone is causing a disturbance. If it is a real emergency, for example gushing water, call 033-44 20 00. If it is less urgent, you will find help below.

When something is broken

Here you will find everything you need to know when something is broken in your apartment. Such as the difference between urgent faults and normal faults.

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When someone causes a disturbance

Here you will find everything you need to know if you experience something disturbing or something that makes you feel unsafe.

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A to Ö

Welcome to our big knowledge bank. Here you as a tenant find everything you need to know about living with us.

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Questions and answers

Here we have gathered the questions we are asked most often, and the answers to them. If you still cannot find what you are looking for, have a look in our big knowledge bank A to Z.

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Instruction videos

Here you will find instruction videos with simple tips that help you solve common problems in your apartment yourself.

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Frequently asked questions

Read the answers to the questions our tenants ask most often.

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A to Ö for you as a tenant

Find the right information quickly in our large knowledge bank.

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What counts as a fault

Read what to do if something is wrong in your apartment.

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