February 28, 2024
Update of our computer system 5-6 March - how it affects you
On 5-6 March we are updating our computer system to improve our services and make them even more secure.
After the update we will offer a smoother and more secure digital experience.
What does this mean for you as a tenant?
While the update is running, on 5-6 March, you will not be able to reach some of our online services, such as Mina sidor, fault reports, the housing queue, applications for apartments and more. We understand that this can be awkward, and we ask for your patience on these days.
Are you in our housing queue?
Make sure you have logged in within the past 12 months before the planned downtime, so that you do not risk falling out of our queue system.
What happens if I need to report a fault?
We cannot reach our system during the update, so we cannot receive fault reports while it is being carried out. In urgent situations, for example water leaks or power cuts, you can reach us on 033-44 22 00.
Timetable:
We start updating our system on 5 March at 12:00. If all goes to plan, we expect to be working as usual on 6 March at 12:00.
What can I do beforehand?
We encourage you to plan your errands with us in advance, to keep any inconvenience during the update to a minimum.
Thank you for your patience. We look forward to offering you the new version shortly.
